Thursday, February 21, 2008

A Fisher Price Update

Remember the Case of the Dora Twin Bandits? Well, I shipped all 3 dolls off to Fisher Price about 3 1/2 weeks ago. Today, Bev from Fisher Price called me back to let me know they had received all of the dolls and their engineers (*chuckle*) concluded that their had been some transfer of materials from the Dora doll to the American Girl doll. So, they're mailing the American Girl doll back. We should have her in a couple of days, and they're also issuing me a refund for the Dora dolls and covering the costs of repairs to the American Girl doll. This makes me very happy! The outcome is exactly what I was looking for, and I feel like it's been resolved in a timely manner as well.

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